Water Service at Tulane University
Experience the convenience of having water readily available at your fingertips! Available for on Campus Students at Tulane University!
This product features a convenient pick-up option of 3-gallon water jugs along with a cooler rental service.
Color Selection:Â Unavailable
Cooler Specifications: L: 38.6″ x W: 12.8″ x D: 13″, 26.5lbs
Frequently Asked Questions
Where Can I Find the Water Truck Schedule & How Often Is it on Campus?
You can locate your water delivery schedule by navigating to our help center and clicking on “Tulane University”
The water truck is on campus every Wednesday and Sunday. Please make sure to review the water truck schedule as their are school closures and holidays where the truck does not run.Â
When Do I Get the Initial Delivery of the Cooler & Jugs?
We collaborate with University staff to attempt to pre-load each cooler inside the appropriate dorm room before move-in day. However, there may be various challenges we need to navigate, and we cannot guarantee that every single account will be pre-loaded. If the cooler is not in your dorm upon arrival, unfortunately, we are very sorry but encountered some issues and were unable to pre-load it. Please take a look at our schedule to find out when and where you can pick up your cooler from our tent or truck.
What Is the Refund Policy?
- All Water Cooler + Jug Delivery plans are entitled to a full refund prior to the install.
- If we are contacted after the equipment has been installed, there is a $40.00 refurbishing fee deducted from your refund.
- Equipment must be returned by the student to the water truck on campus if they are canceling their account.
- Unused jugs that have already been delivered are not refundable.
What Does the Additional Insurance Over?
The optional $9.95 insurance covers any damages to the cooler while in your students possession. It also covers any theft of up to (2) jugs. While theft is not a common issue we face, it does cover the replacement jugs should this occur.Â
Can I Split the Payment With a Roommate?
We do not allow split payments. One person is liable for the equipment.Â
Can I Adjust My Water Plan?
At Tulane University, we maintain a consistent approach to our water plans, which means that adjustments are not made once a plan is selected for the semester. While students are encouraged to choose a plan that suits their needs, they are not restricted to the initial quantity of water jugs they select. Should they exhaust their plan, additional water jugs can be obtained from the water truck at a cost of $15.00 each. Which will be charged to the card on file upon picking up.
I Have a Cooler of My Own, Can I Order Water Only?
Please email info@uandss.com for water-only plan requests at Tulane University.
What Size Jugs Are These?
The jugs are sized at 3 gallons, which facilitates a smoother transition from the truck to the students’ rooms.
Can You Deliver the Jugs to the Room Each Month Instead?
Unfortunately, we are unable to access the halls or rooms once students have moved into the university. To ensure that students have ample opportunities to collect their water jugs and coolers, we are present on campus weekly aside from possible holiday and school closures.
Does This Dispense Hot and Cold Water?
Yes it has cold and hot water options, for cooler trouble shooting click here
Why Choose University and Students Services Water Service?
At University and Student Services, we make staying hydrated on campus simple and hassle-free. Our water delivery service at Tulane University is designed with convenience and flexibility in mind.Â
With University and Student Services, hydration at Tulane has never been easier. Our streamlined service gives you peace of mind, knowing clean, great-tasting water is always within reach.
Convenient On-Campus Pick-up | Affordable Student Pricing | Flexible Plans | Eco-Friendly Options | High-Quality Water |
| Pick-up jugs of water directly from on-campus. | Enjoy budget-friendly rates tailored specifically for students and university staff. | Choose from 4 -5 jugs that fit your needs. | Reusable water containers and eco-conscious delivery practices help reduce environmental impact. | Premium water that meets health and safety standards to keep you hydrated and healthy. |
Commitment to Water Quality
At University and Student Services, our commitment to water quality is a top priority. We understand the vital role clean, safe water plays in maintaining a healthy campus environment. Through regular monitoring, maintenance, and collaboration with local authorities, we ensure that all water systems meet or exceed regulatory standards. Our dedication reflects our ongoing mission to support student well-being and promote a sustainable university community.
