HOME TO ROOM SERVICE
Enjoy a Hassle Free Move-In!
We are pleased to offer the convenience of having your students’ items placed directly in their rooms prior to move-in. Please be aware that each package you ship incurs a fee of $55 to USS. This fee is separate from any shipping costs, so we encourage you to verify rates with your chosen shipping carrier. You can register for as few as one package or as many as ten packages.
If you are unsure of how many items you may want to register, go ahead and register for at least one. When the customer identification label email releases, you can print off as many as you need at that time. After our deadline date of July 29th, 2026 we will confirm the total number of packages you have sent and adjust the charges on your account accordingly.
Customer Identification Label Release: July 22nd, 2026
Shipping Window: July 22nd, 2026 – August 3rd, 2026
Deadline to Receive: August 5th, 2026 *No exceptions
Each package you ship must include two labels: Packages missing either label may be rejected and returned to sender.
A shipping label from your selected carrier (USPS, FedEx or UPS)
A customer identification label will be provided by USS via email on July 22nd, 2026.
Dimensions and Specs:
Home to Room Service
This service operates under a strict timeline and is available for a limited period. Please take a moment to review all the details to ensure you can meet these important deadlines.
Website will automatically shut off on August 29th, 2026 at 12:00am CST
Frequently Asked Questions
What is the Customer Identification Label & How do I get it?
This label is provided by USS via email, and must be on each box alongside your shipping label. It enables us to identify delivery locations on campus and includes the shipping address to be used for your shipping label with UPS or FedEx.
Are There Any Restrictions?
Students who reside off campus or in Greek housing are not eligible to utilize this service.
Each package shipped is subject to a weight limit of 50 lbs. Should we receive a box that exceeds this limit, please be aware that an overweight fee may be applied, ($75 – $100).
Packages cannot arrive after the deadline date.
When do you deliver the packages to my room?
After receiving of your items, they will be securely stored for a brief period before being delivered directly to your room ahead of your move-in date. Your student does not have to be present for the delivery of these packages.
We will verify your students housing assignment with the University to ensure the packages are delivered to the correct location.
What does the Additional Insurance Cover?
*The optional $19.95 insurance coverage is designed to protect against any damages caused by USS personnel. Please note that this coverage does not extend to any potential damages incurred during transit to our facility.
What if I ship more or less than I registered for?
After the deadline has passed, we will process charges or refunds based on the number of packages received. Should we not receive any boxes from you, a full automatic refund will be issued after the deadline which can be viewed below.
Do You Provide the Boxes?
No, we do not provide shipping boxes or shipping labels. You must use your own boxes, suitcases, or duffle bags.
Each box/item must weigh under 50lbs.
What if my package(s) arrives after the deadline?
Late packages will be rejected and returned to sender without exception.
Can I drop my packages off to you instead of shipping them via UPS or FedEx?
We do not allow parents or students to drop items off. No exceptions.
Can I ship directly from a store?
Boxes cannot be shipped directly from third-party vendors, including Target, Bed Bath & Beyond, Walmart, and Amazon.
I will be living Off-Campus / Greek Housing, Can I use this Service?
This service is not available for off-campus or greek life.