From-Home-To-Room Services at Drexel University
Excluded from the “Save $20” Promotion.
Each package you ship incurs a fee of $55 to USS. Please note that this fee does not include any shipping costs, so we recommend verifying rates with your selected shipping carrier. You have the option to register for as few as 1 package or as many as 10 packages. After our deadline date of September 3rd, 2025, we will confirm the total number of packages you have sent and adjust the charges accordingly on your account.
Each package must have two labels: your own shipping label (FedEx or UPS) and a customer identification label provided by USS. Boxes lacking both labels risk rejection and return to sender. You can take a peek at what the customer identification label looks like here.
Shipping Window
We appreciate your attention to our shipping requirements, as timely delivery is crucial for our operations. Please find below the designated shipping window and the deadline by which all packages must arrive at our facility.
Customer Identification Label Release: Wednesday, August 20th, 2025
Deadline to Receive: Wednesday, September 3rd, 2025
Frequently Asked Questions
What is the Customer Identification Label & How do I get it?
This label is provided by USS via email, and must be on each box alongside your shipping label. It enables us to identify delivery locations on campus and includes the shipping address to be used for your shipping label with UPS or FedEx.
The customer identification label will be made available on a designated date, which you can find on the shipping window tab. This label will be sent to you via email, along with detailed instructions for your reference.
When do you deliver the packages to my room?
After receiving of your items, they will be securely stored for a brief period before being delivered directly to your room ahead of your move-in date. Your student does not have to be present for the delivery of these packages.
We will verify your students housing assignment with the University to ensure the packages are delivered to the correct location.
What does the Additional Insurance Cover?
*The optional $19.95 insurance coverage is designed to protect against any damages caused by USS personnel. Please note that this coverage does not extend to any potential damages incurred during transit to our facility.
What if I ship more or less than I registered for?
After the deadline has passed, we will process charges or refunds based on the number of packages received. Should we not receive any boxes from you, a full automatic refund will be issued after the deadline which can be viewed below.
Do You Provide the Boxes?
No, we do not provide shipping boxes or shipping labels. You must use your own boxes, suitcases, or duffle bags.
Each box/item must weigh under 50lbs.
What if my package(s) arrives after the deadline?
Late packages will be rejected and returned to sender without exception.
Can I drop my packages off to you instead of shipping them via UPS or FedEx?
We do not allow parents or students to drop items off. No exceptions.
Can I ship directly from a store?
Boxes cannot be shipped directly from third-party vendors, including Target, Bed Bath & Beyond, Walmart, and Amazon.
I will be living Off-Campus / Greek Housing, Can I use this Service?
This service is not available for off-campus or greek life.
Enjoy a Hassle-Free Move-In with Our Home-To-Room Service
Moving into your university housing has never been easier. With USS’s Home-To-Room Service, you can skip the heavy lifting and focus on what really matters—starting your semester stress-free. Whether you’re shipping just one box or up to ten, our team ensures that your packages are delivered directly to your campus room, saving you time, effort, and multiple trips on move-in day.
No more waiting in long lines at mailrooms or hauling bulky items across campus. Once your packages arrive and are properly labeled, our team takes care of the rest—making sure each item is safely placed in your room before you even arrive. It’s a convenient, student-friendly solution designed to make your transition to campus life smoother than ever.
