Northwestern University
Click HERE to be redirected to all of our frequently asked questions about each service we offer.
To order the service, please click the “add to cart” button below the product image below! ⇩
Imagine the relief you will experience when your items are already in your room when you arrive. No more worrying about scheduling the delivery of your items days later- now you can ensure your student is totally moved in when you leave.
How it Works:
1. Pack your boxes, suit cases, or duffle bags and place our USS warehouse identification label(s) and your shipping label(s) on them. We will not release our USS labels if we are missing room information!
2. If you don’t want to go into a shipping center directly, you can conveniently register for shipping labels online! FedEx HERE, UPS HERE, (US Postal Service NOT RECOMMENDED in Chicago Area). Our USS Warehouse ID labels are released via email starting on 8/12/22.
➥ All boxes must have both our USS warehouse identification labels and shipping labels. If boxes arrive to our warehouse without the USS warehouse ID labels, you run the risk of your boxes being lost or returned to sender.
➥*all packages shipped through this program must be under 50lbs*
3. Ship your boxes prior to our deadline. ↓
4. Once your package(s) are delivered into your room, we will send you a delivery receipt via PDF to your student and billing email on file. Move-in, unpack and enjoy the Semester!
Deadline Dates:
| Friday, August 12th | We email USS warehouse identification labels <– click to view sample |
| Friday, August 12th – Friday, August 19th | Recommended Shipping Window (time to ship your packages!) |
| Tuesday, August 23rd | Online ordering closes |
| Friday, August 26th | Deadline to receive ALL packages! *If we don’t receive your items by this date, you run the risk of your boxes being rejected/returned to sender. |
Important Notes:
- You do not need to know the number of boxes you are sending ahead of time! Our USS warehouse identification labels are generic. You may print these as many times as you need.
- We will charge according to the total number of boxes you send. Ex: If you register for 1 box and we receive 5, you will be charged for the additional 4.
- If we do not receive any boxes from you, we will provide a full refund after the deadline.
- Off-campus apartments/Houses ARE NOT eligible for the program.
- Boxes from 3rd party vendors such as, Target, Bed Bath & Beyond, Walmart, Amazon, etc. will not be accepted! *The reason being is boxes MUST have our USS warehouse identification labels. Large companies such as these will not put our labels on the boxes being shipped.
- USS is not responsible for any damage due to packing and shipping. You can add insurance to your packages through the selected carrier
- We recommend shipping in boxes no larger than 18x18x18 and using heavy-duty, double-layered boxes
- Remember, you can ship it to us up to 2 weeks in advance to ensure we get it on time for placement into the room
How it works!
- No deposit or monthly fees, the Mini-Fridge is an academic year rental! Once you order it, it will remain in your possession until the end of the academic year.
- USS Services On-Campus students ONLY for Mini-Fridge® rentals
➥ If you do not know where you are residing, you can select any residence hall/property and put “?” on the checkout process. Just remember that you MUST update us with the information!
➥ Units CANNOT be taken Off-Campus
- Read over our Mini-Fridge FAQ’s to get answers to our most asked questions, Register HERE or click the button below the product image.
- USS will deliver the unit directly to your room!
➥ We attempt to deliver prior to student move-in. If equipment is not in the room upon move-in, allow 7-10 business days after student move-in concludes.
➥ We understand room changes happen, but we will deliver to the location you provide us. Please make sure it is accurate information from your housing portal!
Cancelation Request:
- Mini-fridges are 100% refundable when a student cancels before the unit is delivered.
- After the unit is delivered, a partial refund is given ($40 pick-up fee deduction) if canceled within 2 weeks of the student moving in.
- Mini-fridges are always refundable upon cancellation. Partial refunds are given depending on the quarter.
- If you would like to transfer the account into a roommate’s name, please contact us at info@uandss.com
You can also view our links below!
Equipment Return Instructions | Terms & Conditions | Product specifications: 3.1 cu ft. capacity, 19.13″ W x 21.10″ D x 32.80 H
REGISTER AS EASY AS 1, 2, 3!
1) Take a look at our Storage information sheet and our per item pricing page!
Go over our Storage insurance options: Each order automatically comes with $100 of coverage.
| $19.95 for $1,000 of coverage. | $39.90 for $2,000 of coverage. | $59.85 for $3,000 of coverage. |
2) Scroll to the middle of this page and select the date for USS to pick up your items from your current location. You will have the option of choosing between two time frames (8am-12pm or 1pm-5pm). For pick-up, someone must be present! You will not need to register each item you intend to store; USS will determine this when we pick up the items and you will be given a receipt via email.
3) Wait for a confirmation e-mail that includes an informational sheet, a pricing summary, and a link to see where your student may pick up their packing goods before their planned pick-up date!
FALL RETURN:
Items will be safe and secure in a local climate-controlled warehouse for the summer, and we will reach out mid-summer for return information!
➥ Living on campus next year: Free delivery inside your room before you move in (we coordinate with the university prior to general move-in)
➥ Living off campus next year: Free delivery within 2 miles of campus, look for delivery schedule availability over the summer
➥ If you need a longer storage term, please email us at info@uandss.com
You can also view our links below!
Storage Per Item Pricing | Labeling Info | Supply pick-up Locations | Storage Guidelines & Information | Terms & Conditions
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